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Creative Minority Reader

Felling Goliath (A Wheelchair Update)

Good news for Rebecca Frech:

After five months of paperwork, and two denials, it only took two days of a full-on media blitz for Blue Cross and Blue Shield of Texas to cry “Uncle!” On Monday, I received a phone call from Jackie in BCBS’s Escalation Department (that’s the “oh cr*p this is a social media nightmare!” department.) She informed me that they had gotten a “waterfall of tweets” and were pulling Ella’s file for an “Urgent review.” She told me that it had been put into the “review within the week” pile as soon as they saw my first tweet, but with the growing crescendo had inspired them to get on it a little faster. (Thank you tweeters and people who messaged them on Facebook.)
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